OBBY AGENCY PTY LTD
ABN: 51 676 355 767, ACN: 676 355 767
81-83 Campbell St, Surry Hills, NSW 2010

Mutual Compliance Obligations

Customers are required to diligently perform the duties outlined below to achieve the highest level of success with the Entity’s services:

1. Initial Contact: Customers must promptly contact at least 90% of the leads generated during the designated business hours of 9 AM to 5 PM, Monday to Friday, unless alternate hours are agreed upon. This contact must occur within 60 minutes of lead notification, sent to the Customer’s registered email.

2. Lead Contact Attempts: A minimum of five attempts must be made to establish initial contact with each lead within seven days of their entry into the CRM system.

3. Contact Methods: Customers are required to use a combination of phone calls, text messages, and emails to attempt initial contact with leads.

4. Lead Progress Reporting: It is imperative that Customers document both successful and unsuccessful contact attempts for each lead within the CRM. Campaign optimization relies heavily on accurate reporting.

5. Follow-Ups: The Customer is required to follow up with all leads at minimum of 2 times the following 5 days of initial contact with the lead.

Disclaimer of Guarantees

The Entity’s guarantees regarding the accuracy and reliability of outcomes specified in our guaranteed participant packages are contingent upon the Customer’s full compliance with these obligations. Failure to adhere to these requirements will render such guarantees null and void due to insufficient effort or non-compliance by the Customer.

Non-Disclosure Agreement

Both parties acknowledge the potential exchange of confidential information. To protect such information, both parties agree not to disclose technical materials, sales methodologies, intellectual property rights, and any other designated confidential information.

The Entity reserves the right to use anonymized customer testimonials and results for marketing purposes, unless a customer specifically opts out of such use.

Miscellaneous Provisions

Non-transferability: Rights and obligations under this Agreement are non-transferable and specific to the Customer.

Mutual Indemnification: Each party commits to defend, indemnify, and hold the other harmless against any liabilities arising from the use of services provided under this Agreement.